Privacy

Privacy Policy

Last updated: 2 July 2026.

PracticeComply is operated by NOCTIS STUDIOS LIMITED. You can contact us at support@practicecomply.co.uk or +44 7713 950125.

We process personal data to provide the PracticeComply website, account dashboard, client portal, billing, support and security features.

Purposes and lawful basis

We use data to provide the service, manage subscriptions, support users, protect the platform and comply with legal obligations. Depending on the context, the lawful basis may include contract, legitimate interests, legal obligation or consent.

  • For client data entered by a practice, the practice is normally responsible for deciding what data is collected and why.
  • PracticeComply acts as a processor for those client workflow records unless we need to process data for our own legal or security purposes.

Sharing

We only share data where needed to run the service, process payments, deliver email, comply with law or protect the platform.

  • Stripe processes payment and subscription information.
  • Hosting and email providers may process operational data needed to provide the service.

Retention and deletion

We keep account, client and upload records while the service is being provided and for a reasonable period afterwards where needed for support, security, accounting or legal reasons.

  • A practice can request export or deletion of its account data.
  • Some records may need to be retained where required by law or billing obligations.

Your rights

You may have rights to access, correct, delete, restrict or object to processing of your personal data. Contact support@practicecomply.co.uk to make a request.

  • If you are a client of an accountant or bookkeeper, we may need to refer your request to that practice.
  • You can also contact the UK Information Commissioner's Office if you have concerns about data protection.